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If at any point you get stuck please check the Common issues section below, or contact our support team.
Step 1. Create a Neural index:
Login to the platform and you’ll notice a new notification in the Relevance screen and the Indexing screen like the examples below. This first step can be taken from either screen. Simply click on create a neural index.
Relevance Screen:
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Indexing screen:
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Once clicked you should be presented with a window like the one below:
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This automatically saves and publishes a new version of your Record pipeline. Customers who don’t use the default version of the Record pipeline in production will need to take note of the new version id and point to it when re-indexing. |
Step 2: Re-index your collection
If you are continuing from step one you should see the following window where you can simply click the Re-index button.
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The time this takes depends on the size of your website or product catalog.
Step 3: Update your relevance settings to use the Neural index
In the left menu bar navigate to the Relevance screen. The Neural notification should look different to how it did in step 1.
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If you navigate away at this point we recommend saving the changes but not publishing them until you have performed some basic relevance tests |
Step 4: Testing and go live
Now you have Neural set up try running some test searches in the Relevance screen. A new pulsing orange icon in the visual preview indicates results which have been scored by Neuralsearch.
Once you’re satisfied, save and publish the new pipeline version to make Neuralsearch live on your site. If you previously saved it then follow this guide to publish it https://kb.search.io/KB/how-to-set-a-pipeline-version-as-the-default
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Common issues:
Issue 1 - When running a test search you see the message below.
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